Fake Naked 2 – Why I will never buy from Zando + WIN!

Fake Naked 2 – Why I will never buy from Zando + WIN!

Hiya bellas,

Hope you had an amazing week. I am still having issues regarding my newsletters so follow me on my social media to be updated so you don’t miss anything. I feel really bad that it has taken me so long to write this post. The incident on hand happened almost a year ago and I didn’t end up posting about it because I had taken such horrible photo’s in a rush and didn’t want to post it on my blog. I made the recent decision to finally just bite the bullet and do it anyways because with the recent launch of Urban Decay in South Africa, everybody is hosting Naked palette giveaways and some are even selling them on social media for dirt cheap prices. You know the saying “If it’s too good to be true, then it probably is”? Well that’s exactly what happened to me and I’m sharing this publicly so I hope it doesn’t happen to you.

So last year, Rubybox had a special on their website where they were selling Urban Decay Naked 2 palettes for just R600. Twitter went crazy with everyone sharing the amazing news and I snatched one up before they were sold out. When Zando had a special thereafter, I figured I could grab one for a giveaway. The listed price was R550 but if you signed up as a new subscriber, you received a R200 voucher off your first order, so essentially I paid just R350 for an Urban Decay Naked 2 palette. I had always thought of Zando as being a reputable online store and didn’t give the price any more thought than a great special to compete with Rubybox. Due to shipping delays from Rubybox, I received my order from Zando first. I was elated to say the least. I opened the box, took a couple of photos for my blog and started swatching away. It wasn’t my first Naked palette. I already owned a Naked 3 palette I purchased for R900 before that but at no point did I doubt anything being wrong with it. It was about 3 hours later when I saw a tweet from a fellow blogger questioning the authenticity of the palette.

Almost every person that ordered the Naked 2 from Zando started asking questions, hoping to find an answer. Zando responded to said blogger with the following  “We can assure that our product isn’t fake, we source our product from a reputable source.” So myself and fellow blogger decided to email Zando directly asking them to provide us with more substantial evidence that the product was authentic. Since they refused to provide any proof, we decided to contact Urban Decay directly, where we were told to forward pictures and details concerning the reseller. They said they would investigate but I heard nothing from them thereafter.

Zando then posted that they would refund all persons unhappy with their purchase and would send a courier to collect the palette. The day they were scheduled to collect the palette was coincidentally the same day I received my order from Rubybox. I opened the package and started comparing the two palettes. There was not an ounce of doubt after that that the Naked 2 palette from Zando was FAKE. The differences were immediately noticeable and I snapped a few pics before I heard the courier outside. I eventually received my money back from Zando but once bitten, twice shy.

I contacted a friend who owned an original Naked 2 palette that she purchased overseas herself to compare it to my Rubybox order. Everything was exactly perfect and while I was sad to not be able to host a giveaway, I was thrilled I got the coveted Naked 2 at such an awesome price. Thanks Rubybox.

I apologize for the quality of the photos but I hope this helps someone who’s questioning the authenticity of their palette. These are the differences I found between them:

REAL comes in a regular sized palette box similar to the Naked 3

FAKE comes in a larger box with a mini lipgloss

How to spot a fake Naked 2 palette - http://belleblushh.com How to spot a fake Naked 2 palette - http://belleblushh.com

REAL has a serial number printed on the back of the outer packaging

FAKE has no serial number

How to spot a fake Naked 2 palette - http://belleblushh.com

REAL Urban Decay logo is facing up

FAKE Urban Decay logo is upside down

How to spot a fake Naked 2 palette - http://belleblushh.com

REAL palette is more gold with gold writing

FAKE palette is more beige with grey writing

How to spot a fake Naked 2 palette - http://belleblushh.com

REAL Urban Decay logo is facing towards the front of the palette

FAKE Urban Decay logo is upside down facing away from the front of the palette

How to spot a fake Naked 2 palette - http://belleblushh.com

REAL has a serial number printed on the back of the palette

FAKE has no serial number printed on the back of the palette

How to spot a fake Naked 2 palette - http://belleblushh.com

REAL shades are deeper and more vibrant

FAKE shades are muted and look drier

How to spot a fake Naked 2 palette - http://belleblushh.com How to spot a fake Naked 2 palette - http://belleblushh.com How to spot a fake Naked 2 palette - http://belleblushh.com How to spot a fake Naked 2 palette - http://belleblushh.com How to spot a fake Naked 2 palette - http://belleblushh.com

REAL fluffy side on left, flat side on right

FAKE flat side on left, fluffy side on right

How to spot a fake Naked 2 palette - http://belleblushh.com

REAL serial number on the back of the brush

FAKE no serial number on the back of the brush

How to spot a fake Naked 2 palette - http://belleblushh.com

REAL has 2 holes on hinge and pans are quite full

FAKE has 3 holes on hinge and pans are half full

How to spot a fake Naked 2 palette - http://belleblushh.com How to spot a fake Naked 2 palette - http://belleblushh.com

REAL shade descriptions are dead centre

FAKE shade descriptions are off to the right

How to spot a fake Naked 2 palette - http://belleblushh.com

REAL workmanship is immaculate and neat

FAKE workmanship is shoddy and inferior

How to spot a fake Naked 2 palette - http://belleblushh.com

REAL trademark symbol R enclosed with circle

FAKE trademarked with TM

How to spot a fake Naked 2 palette - http://belleblushh.com How to spot a fake Naked 2 palette - http://belleblushh.com

REAL mirror spans entire inner lid

FAKE mirror has gaps on the edges

How to spot a fake Naked 2 palette - http://belleblushh.com

REAL swatches are more true to pan and more pigmented

FAKE swatches are less pigmented and chalkier

How to spot a fake Naked 2 palette - http://belleblushh.com How to spot a fake Naked 2 palette - http://belleblushh.com How to spot a fake Naked 2 palette - http://belleblushh.com How to spot a fake Naked 2 palette - http://belleblushh.com How to spot a fake Naked 2 palette - http://belleblushh.com How to spot a fake Naked 2 palette - http://belleblushh.com

So as you can see once you know what to look for it’s quite easy to see which one is fake. I think part of the reason why I didn’t also realize off the bat was because the palette is just as heavy as the original. I hope this guide helps you if you ever stumble across a fake Naked palette even though there might be more or less differences for the Naked 1 and Naked 3.

Always make sure you buy from a reputable seller and don’t be afraid to question it’s authenticity. You’d rather pay a little bit extra to get the right thing than having to pay doctor’s bills for eye infections and rashes from using these chemically replicated counterparts.

So now on a lighter note, if you’d like to WIN YOURSELF AN URBAN DECAY NAKED 2 PALETTE, Rubybox is giving them away to two lucky winners. You can enter here and Good Luck!

Have you ever come across a fake Naked palette? What differences did you find?

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  • Candice Spammer

    I bought the Naked Basics from Zando and already owned the authentic Naked 2 and 3. Immediately knew the quality was off. Zando even had the nerve to argue with me on the phone about the authenticity and would only accept a return if the palette wasn’t swatched yet, telling me they wanted to resell it. The shade names were not even correct on the palettes. They told me that different countries use different names for the shades. They were still going to update us on the authenticity of the palettes after they took all of the returns back but they just let the story die and they never answered any questions about it afterwards. I am surprised they still exist. Those fakes were so obvious, I cannot believe they didn’t have someone in Quality Control check the authenticity first before selling it. If they had someone do proper research they would have known immediately. If you don’t know a brand then you shouldn’t sell it. My mother ordered two palettes for my birthday as well and immediately cancelled the order when she heard it’s fake. They even phoned her to ask why she is canceling and when she told them its fake, they didn’t argue.

    • Nisa

      I still cannot believe they are trading after pulling such s%$t as well and they were rude to everyone that called in. The excuses they gave were such BS and I’m sure the person doing QA was in on it as well. Thanks for your feedback hun and we can only pray it doesn’t happen again

  • Wow that’s so disappointing from Zando! I always thought they were reputable!!

    Thanks for this. Can you do a similar post on MAC? I am invited to so many ‘MAC parties’ and ‘reps’ that sell MAC at cheaper prices, but I assume they’re all fake. If you want MAC, you need to go to a store? I think many people get caught out with fake MAC products.

    • Nisa

      I think everyone was shocked that Zando would pull such a shady move. Pathetic!

      I only have one fake MAC lipstick but I can do a post for sure. Thanks for the feedback hun.

  • SHazia Joosab Ismail

    I’ve compiled notes on real vs fake naked 1 and 3 palettes, check it out below. It’s absolutely heart breaking when you buy a palette only to receive a nasty fake..

    https://shaziajoosab.wordpress.com/2014/05/19/urban-decay-naked-1-fake-vs-original/

    https://shaziajoosab.wordpress.com/2014/05/21/urban-decay-naked-3-fake-vs-original/

  • Clarissa Basilio

    I’ve always bought Mac and recently walked into a salon selling Mac. I didn’t even have to compare or open the product to see that it was fake. The ‘Mac’ was in the same font, but it was bigger. There were products from “Mac” that I had never seen before. And it wasn’t like I wasn’t up to date on what Mac has and doesn’t. I put some lipstick on my hand and just by the terrible quality of the color, and the fact that barely any color transferred onto my skin, it was very clear these were cheap knock offs. Here are photos someone sent me to ask if it’s real because it was so cheap. You can clearly see its knock offs. You have been warned.